National Coalition of Homeless Veterans
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Guides & Resources

Guides for Service Providers
Equal Employment Opportunity Commission Guides
Homeless Veterans Reintegration Program (HVRP) Factsheets
Employment Resources for Service Providers

Guides for Service Providers

Best Practices for HVRP Grantees: Housing Services
One of the core services to help organizations reach employment goals is access to appropriate and progressive housing alternatives that meet the needs of the veteran. HVRP grantees recognize the reciprocal, beneficial relationship between employment and housing for veterans participating in their programs. Participants must have access to affordable housing that meets their specific needs, and grantees meet this need by staying informed of all opportunities and changes in housing resources from VA, other agencies, and the philanthropy community. This guide provides best practices in providing housing services to HVRP participants.

Employment Assistance Guide for Service Providers
This guide was produced in partnership with DOL-VETS to enhance the assistance offered by employment specialists working with homeless clients. The guide provides an overview of special challenges faced by homeless men and women, and identifies the community resources in place to help them with housing, health, income supports, job search and placement assistance, substance abuse and family counseling, and other services they may need. It also includes a comprehensive list of employment assistance resources, both government and private organizations.

Department of Labor - Disabled Veterans Outreach Program (DVOP)
Disabled Veterans Outreach Program (DVOP). DVOP provides funding through state employment agencies and many community-based homeless service providers nationwide to support dedicated staff that develop and provide employment and job training opportunities for disabled veterans. The program promotes and develops on-the-job training, apprenticeships and other employment services in both the private sector and federal job programs. The program provides outreach to veterans through local agencies and community-based service organizations. For information on the DVOP program, contact your nearest DOL-VETS office.

Department of Labor - Homeless Veterans Reintegration Program (HVRP)
The Homeless Veterans’ Reintegration Program (HVRP) provides grants to service providers across the nation to help homeless veterans return to the workforce. HVRP is rated as one of the most successful homeless assistance programs in the nation, boasting the highest job placement and retention rates among national employment assistance initiatives. Organizations that receive HVRP funds also provide access to transitional housing and supportive services to ensure clients are able to successfully return to the work force.

Job-Driven Training in HVRP
Job-driven training helps to place ready-to-work Americans into employment by being responsive to the needs of employers and training for the the jobs that are available now or the skills needed for better jobs. President Obama's 2014 State of the Union Address called for more job-driven training in order to match American workers with the needs of employers. This guide explains the concepts of job-driven training, how it improves employment outcomes, and how to implement it into your HVRP program.

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Equal Employment Opportunity Commission Guides

“Veterans with Service-Connected Disabilities and the Americans with Disabilities Act (ADA): A Guide for Employers” briefly explains how protections for veterans with service-connected disabilities differ under USERRA and the ADA, and then describes how the ADA in particular applies to recruiting, hiring, and accommodating veterans with service-connected disabilities.

“Veterans with Service-Connected Disabilities in the Workplace and the Americans with Disabilities Act (ADA)” answers questions that veterans with service-connected disabilities may have about the protections they are entitled to when they seek to return to their former jobs or look to find their first, or new, civilian jobs. It also explains changes or adjustments that veterans may need, because of their injuries, to apply for, or perform, a job, or to enjoy equal access to the workplace. Finally, this guide includes resources on where veterans can find more information about the employment rights of individuals with disabilities.

HVRP Best Practices Project
This publication offers a comprehensive view of HVRP and its benefits for service providers, their partners in government and the community, and veterans in need of assistance. Many unique aspects of HVRP programs are detailed, including income-producing ventures, delivery of legal services, business skills training programs, and the role of Disabled Veteran Outreach Programs representatives (DVOPs) and Local Veterans Employment Representatives (LVERs) in successfully placing homeless veterans into gainful employment. Profiles include recently reported results and strategies for providing employment services to homeless female veterans and formerly incarcerated veterans under the Homeless Female Veteran/Homeless Veterans with Families Program (HFV/VWF) and Incarcerated Veterans Transition Program (IVTP).

The original version of this publication can be downloaded here.

National Symposium on Needs of Young Veterans
This document was produced in partnership with American Veterans (AMVETS) at the National Symposium on the Needs of Young Veterans in Chicago, October 19-22, 2006. It is the report of the Focus Group on Veteran Homelessness, and identifies the main causes of homelessness and policy recommendations to address them from the service providers’ perspective and experience. While it does not focus solely on employment issues, it does provide a better understanding of homeless veterans and those at risk of becoming homeless, and includes information on prevention as well as intervention strategies.

Ticket To Work Program
The Ticket to Work and Self-Sufficiency Program is an employment program for people with disabilities who are interested in going to work. The goal of the Ticket Program is to increase opportunities and choices for Social Security disability beneficiaries to obtain employment, vocational rehabilitation (VR), and other support services from public and private providers, employers, and other organizations.

Work Opportunity Tax Credit
The Work Opportunity Tax Credit (WOTC) program provides tax credits to employers who hire qualified job seekers from one of the nine groups eligible under the program, including disabled veterans.  An employer can earn up to a $9,600 tax credit by hiring those most in need of employment at the same time assisting those who have served our country.
The website of the Virginia Commonwealth University Rehabilitation Research and Training Center on Workplace Supports and Job Retention. The Center’s purpose is to study those supports that are most effective for assisting individuals with disabilities maintain employment and advance their careers. The site contains valuable resources for service providers such as training session, and information about many different aspects of employment of people with disabilities.

The website can help both those in need of assistance as well as those providing assistance. It is a repository for the the contact information from county agencies throughout the United States.

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HVRP Factsheets

HVRP Factsheet: Understanding the VA and DoD Disability Benefit System
This factsheet from Virginia Commonwealth University (VCU) explains the Disability Evaluation System, the Disability Rating System, and Department of Defense and Department of Veterans Affairs benefit programs based on disability.

HVRP Factsheet: Using Tax Credits to Encourage Hiring of Homeless and Disabled Veterans
Produced by VCU, this factsheet provides an overview of tax credits employers can receive for hiring workers that qualify under nine target groups. Homeless veterans may qualify under several of the target groups.

Linking One-Stop Career Centers and Homeless Assistance & Housing Programs
This guide by the Chronic Homelessness Employment Technical Assistance Center (CHETA) outlines different models to build partnerships at all levels to increase income and self-sufficiency for those with significant barriers to employment.

Rebuilding Lives... from the Streets to a Home and a Job
This report from CHETA provides case studies of five formerly homeless clients, their backgrounds, and their respective paths to employment and self-sufficiency.

Veterans Employment Preference Points Guide offers this page providing information on how veterans employment preference points work for veterans seeking federal employment. The overview includes requirements for preference, types of preference, and how the process works.

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Employment Resources for Service Providers

The following are useful employment resources for service providers assisting homeless veterans:

America’s Heroes at WorkAmerica's Heroes at Work
A U.S. Department of Labor (DOL) project that addresses the employment challenges of returning service members living with traumatic brain injury (TBI) and/or post-traumatic stress disorder (PTSD). Designed for employers and the workforce development system, this website is your link to information and tools to help returning service members living with TBI and/or PTSD succeed in the workplace – particularly service members returning from Iraq and Afghanistan.

Disability Employment Resource Page
The Society for Human Resource Management (SHRM), in alliance with DOL’s Office of Disability Employment Policy (DOL/ODEP), launched this "Disability Employment Resource Page." The page is geared toward employers and offers resources, articles and information to help recruit, hire and retain people with disabilities. The new resource page also includes video interviews of experts in the field of disability employment.

Vetrepreneurship Round-Up: 100 Great Sites for Military Veteran Businesspeople
From the website of Military Online Colleges, this webpage points veterans who are interested in business employment to entrepreneur-friendly organizations.

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